How can I cancel or update my credit card?

Once you log in, visit this pricing page again. Clicking “Manage” underneath the right plan will allow you to cancel, update your payment method, or download a receipt.

Does the Free or Pro plan include DALL-E 2?

No - you have to purchase it separately.

Do you offer API access to your tool?

We do not offer API access. At some point, we will but we don’t think the timing is right yet.

I’ve hit my daily generation limit, when will it reset or how do I get more?

Daily limits are based on a rolling 24 hour period, so they don’t reset at a set time (e.g., midnight). As time elapses, you’ll be able to make more based on how many images you’ve created in the prior 24 hours. You can purchase a Pro plan to increase your daily limit to 2,000 images. When you hit 80% of your limit for the period, you’ll see a counter telling you how many more you have left.

What payment methods can I use?

We only accept credit cards and debit cards at the moment. Contact us at support@playgroundai.com to request other options.

How does copyright work on Playground? Who owns the images I create?

Regardless of the plan, you own the images you create on Playground. You can use them for personal or commercial use (YouTube, Etsy, Instagram, etc.), as long as you follow our terms. Just don’t use someone else’s images without their approval.

Why do I sometimes get an error “Please do not use multiple accounts”?

We don’t allow you to use multiple accounts to get around our free limits. If you don’t have multiple accounts, this might occur because you’re on a public Internet connection where other people are also using Playground. You can either buy a Pro plan or use another Internet connection to stop this from happening.